At 551 pub, your privacy is not an afterthought — it is a core part of how we operate. This Privacy Policy explains what personal information we collect from Filipino players, how we use and protect it, who we may share it with, and what rights you have over your own data. Please read this document carefully before using the 551 pub platform.
All personal and financial data collected by 551 pub is stored on encrypted, access-controlled servers. We apply strict internal access policies so only authorized personnel can view your information.
As a registered 551 pub player, you have the right to access, correct, and request deletion of your personal data at any time, in line with the Philippine Data Privacy Act of 2012 (Republic Act 10173).
551 pub does not sell, rent, or trade your personal information to third parties for marketing purposes. Data is only shared where legally required or with trusted service partners under strict confidentiality agreements.
We use cookies and similar technologies to improve your experience on the 551 pub platform. You can manage your cookie preferences at any time through your browser settings.
You can opt out of promotional emails and SMS notifications from 551 pub at any time by updating your communication preferences in your account settings or by contacting our support team.
551 pub operates in compliance with the Philippine Data Privacy Act (RA 10173), PAGCOR regulations, and applicable Anti-Money Laundering (AMLA) requirements that govern data handling in the gaming industry.
This Privacy Policy ("Policy") is issued by 551 pub ("551 pub," "we," "us," or "our") and applies to all personal information collected through the 551 pub website at 551-pub.com, including all associated services, games, mobile interfaces, customer support channels, and promotional activities (collectively, the "Platform").
This Policy is designed to comply with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines. It also reflects our obligations under PAGCOR's regulatory framework for licensed online gaming operators.
By registering an account on 551 pub or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the Platform and contact us to close your account.
This Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy.
551 pub collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of data we collect include:
A. Data You Provide Directly
B. Data Collected Automatically
551 pub uses the personal data we collect for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining, and securing your 551 pub account, including processing your login credentials and account preferences. |
| Identity Verification | Verifying your identity and age (21+) as required by PAGCOR regulations and Philippine law before processing withdrawals or granting access to certain features. |
| Transaction Processing | Processing deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods in Philippine Peso (PHP). |
| Regulatory Compliance | Meeting our obligations under PAGCOR licensing requirements, the Anti-Money Laundering Act (AMLA), and the Data Privacy Act of 2012. |
| Fraud Prevention | Detecting, investigating, and preventing fraudulent activity, money laundering, and other prohibited conduct on the Platform. |
| Customer Support | Responding to your inquiries, resolving disputes, and providing assistance through our 24/7 support team. |
| Responsible Gaming | Monitoring gameplay patterns to identify potential problem gambling behavior and administering self-exclusion, deposit limits, and cooling-off requests. |
| Marketing & Promotions | Sending you relevant promotional offers, bonuses, and updates about 551 pub — only where you have provided consent or where permitted by law. You may opt out at any time. |
| Platform Improvement | Analyzing usage data to improve the performance, design, and features of the 551 pub Platform. |
Under the Philippine Data Privacy Act of 2012, 551 pub processes your personal data on the following legal bases:
551 pub does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data only in the following limited circumstances:
In all cases of data sharing, 551 pub applies the principle of data minimization — sharing only the minimum information necessary for the stated purpose.
551 pub uses cookies and similar technologies (such as web beacons and local storage) to enhance your experience on the Platform. Here is a summary of the types of cookies we use:
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 551 pub Platform.
551 pub retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. Specific retention periods include:
When personal data is no longer required, 551 pub will securely delete or anonymize it in accordance with our internal data disposal procedures.
551 pub takes the security of your personal data seriously and implements a comprehensive set of technical and organizational measures to protect it against unauthorized access, loss, alteration, or disclosure. Our security measures include:
While we apply rigorous security measures, no system is completely immune to risk. We encourage you to use a strong, unique password for your 551 pub account and to enable two-factor authentication for maximum protection.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 551 pub:
You have the right to request a copy of the personal data 551 pub holds about you, along with information about how it is being used and with whom it has been shared.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. You can update most account details directly through your 551 pub account settings.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations under PAGCOR and AMLA regulations.
You have the right to object to or request restriction of certain types of data processing, including processing based on legitimate interests or processing for direct marketing purposes.
You may request a copy of your personal data in a structured, commonly used, machine-readable format, where technically feasible.
Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
To exercise any of these rights, please contact our Data Protection Officer using the details provided in Section 14. We will respond to all verified requests within thirty (30) days, as required by the Data Privacy Act.
The 551 pub Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from individuals under the age of 21.
During registration, all players are required to confirm their age and provide identity documents for verification. If 551 pub discovers that a player has provided false age information and is under 21, the account will be immediately suspended, all funds will be frozen pending investigation, and the matter may be referred to the appropriate authorities.
If you are a parent or guardian and believe that a minor has registered on the 551 pub Platform, please contact our support team immediately so we can take appropriate action.
The 551 pub Platform may integrate with or link to third-party services, including payment gateways, game software providers, and analytics tools. This Privacy Policy applies only to data processed directly by 551 pub. Third-party services operate under their own privacy policies, and 551 pub is not responsible for their data practices.
We carefully vet all third-party partners before integration and require them to maintain data protection standards consistent with Philippine law and our own privacy commitments. However, we encourage you to review the privacy policies of any third-party services you interact with through the Platform.
551 pub primarily stores and processes your personal data within the Philippines. In limited circumstances — such as where we use internationally hosted cloud infrastructure or work with overseas game software providers — your data may be transferred to and processed in countries outside the Philippines.
Where such transfers occur, 551 pub ensures that appropriate safeguards are in place to protect your data, including contractual data protection clauses consistent with the requirements of the Philippine Data Privacy Act. We will not transfer your data to jurisdictions that do not provide an adequate level of data protection without your explicit consent or a lawful basis for doing so.
551 pub reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, we will notify registered players via email or through a prominent notice on the Platform prior to the changes taking effect.
The "Last Updated" date at the top of this page indicates when the Policy was most recently revised. Your continued use of the 551 pub Platform following the effective date of any update constitutes your acceptance of the revised Policy. We recommend reviewing this page periodically to stay informed of how we protect your data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by 551 pub, please contact our Data Protection Officer (DPO):
If you are not satisfied with our response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.
Your data is safe with us. Join Filipino players from Manila to Davao who trust 551 pub for secure, regulated online gaming — with instant GCash payouts and 24/7 support.
21+ only. Please gamble responsibly. Visit our Responsible Gaming page for support tools.